Most Frequent Queries
Navigate to my account section and click on addresses section where you will be able to edit your address or while ordering you can edit both addresses (for billing and shipping).
We provide transit insurance for all our shipments, so you can feel confident that they will be delivered to you securely.
We currently deliver only in India. Please enter your pin code on the product page/cart/checkout page to check if we deliver to your area/city. If there is no courier service available in your area/city, we apologize for any inconvenience this may cause.
No. You can choose the billing and shipping address according to your wish.
In the unlikely event that an order gets lost during transit, we wait for 15 days to track your lost order and if we are still unsuccessful, then we process your refund through the payment mode that you had opted for at the time of placing the order.
Yes. You can place your order by providing a valid shipping address in India.
It is necessary to provide the pan card details if you are placing an order valued at more than Rs.2 lakhs.
Yes,To ensure safe delivery, our courier partners may ask for the ID proof of the person who collects the package.
Payment
Currently, we do not have an EMI facility available
There are a number of options available for payment, including debit and credit cards, net banking, and major wallets.
If you would like to save the card during checkout, please follow the onscreen instructions provided by our payment gateway.
If the error was technical, it may take a day to revert the amount back to your source of payment. Alternatively, you can call our customer service team at +91 99112 29212. or send an email to aarnikaa11@gmail.com.
In the unlikely event that an order gets lost during transit, we wait for 15 days to track your lost order and if we are still unsuccessful, then we process your refund through the payment mode that you had opted for at the time of placing the order.
My Account
If you do not wish to create an account, you can use the guest checkout option. However, we recommend you create the account since it has multiple benefits.
Creating an account enables you to access various Aarnikaa silver services, such as viewing order history, viewing invoice copy, making easy gold online payments, joining a new easy gold scheme, as well as receiving notifications when new products are launched
Just click on the sign up button and follow the on screen instructions
Yes. Please click the forgot password button and follow the on screen instructions
In order to change your password, please login and go to My account.
Terms Of conditions
The use of the B Real silver website is subject to our terms and conditions, which include your agreement to comply with our policies, including our privacy policy. Unauthorized use of the website may lead to legal action. Please review the full terms on our website before using the site.
Only one coupon code can be used per transaction. Coupons cannot be combined with other offers, and they are valid only for online purchases. Certain items and discounts may not apply, and we reserve the right to cancel orders in case of typographical or system errors.
While we strive to display product images accurately, colors may vary based on your monitor settings, and some items may appear larger or smaller than they actually are. Additionally, due to handmade craftsmanship and natural stones, minor imperfections may occur.
While we strive to keep all content accurate and up to date, the website is for general information purposes only, and the content is subject to change without notice. We do not provide any warranty or guarantee regarding the accuracy, timeliness, or completeness of the information.